Name of the position Manager
Department/Division Finance & Accounts
  

 Functions

 Billing

 No Of Positions

 01

 Employment Type

 Full Time Staff (Permanent/Contractual)

 Office Location

 Apollo Hospitals Dhaka

 Office Timing

 Regular Hour

 Salary Range

 Negotiable

 Job Level

 Mid-Level

 Age Limit

 45 years

 Reports To

 DGM – Financial Operations

 

 Educational Requirements

  • MBA in Finance & Accounts

 Experience Requirements

  • At least 5 year of experience in relevant field (e.g. Billing)

 Job Responsibilities

  • Monitoring & supervising:
  • Ensure correct calculation of critical bills
  • Proposes amendment in HMS to Supervisor
  • Ensure rectification of any mismatch in billing system with the assistance of IT
  • Receivable monitoring
  • Day to day problem solving of different billing issues
  • Ensure employee development by communicating with the billing officers regarding the new issues, provide on job training and act as departmental training coordinator
  • Ensure patient satisfaction through patient feedback analysis.
  • Revenue & Collection:
  • Ensure collection through bank with in Bangladesh
  • Ensure all formalities & documentation for collection of foreign remittance
  • Health Clinic sale recognition & collection
  • Cash Management:
  • Monitoring cash collection process till deposit to bank, maintain current accounts.
  • Management & accounting of credit card sale.
  • Reconciliation of cash & credit card collection.
  • IP Bill Audit:
  • Monitor night shift bill audit & take necessary steps to update / rectify if any error
  • Package bill audit and rectify if any error.
  • Tariff Management:
  • Arrange to provide information for calculation and costing of service charge
  • Follow-up with IT to implement the new tariff/ corporate packages / amendment in HIS as approved by the top management
  • Market study for new tests or procedures in regard to Costing and tariff fixation.
  • Assists in set up tariff in health products as well as services in AHD
  • MIS & Finance:
  • Accounts Payable Management: To ensure timely payment of hospitality store vendor
  • Implant/Stent bill checking in order to ensure all consumed implant/stent included in patient bill
  • To assist preparation of departmental profitability
  • Assist various financial analysis as and when required basis

 Additional Job Responsibilities

  • Map out training plans, design and develop training programs (outsourced or in-house)
  • Design and prepare educational aids and materials
  • Assess instructional effectiveness and summarize evaluation reports determining the impact of training on employee skills
  • Maintain updated curriculum database and training records
  • Prepares Monthly Discount report.
  • Prepare reports on staff medical bill adjustment from salary
  • Monthly cash / credit Collection Statement.
  • Prepares monthly refund report
  • Records the agreement or correspondence set up with the corporate client
  • Performs comparison report about the tariff on the basis of the current market
  • Prepares report on cost of package, if requested.
  • Prepare any other report that may be assigned to them by the supervisor

Technical Competencies

  • Understanding on billing and collections processes
  • Knowledge on quality improvement of JCI documentation process of the hospital

Behavioral Competencies

  • Business Etiquette
  • Analytical ability
  • Customer Service Excellence
  • Performance Management & Coaching Skills for Line Managers
  • Leadership Development

 Other Benefits

  • As per Hospitals Policy

 Council Registration Requirements

  • N/A

 Start Date

15 th  May, 2019

 Deadline

24 th  May, 2019